Delivery of Ticketmaster UK Gift Cards

We use Royal Mail for the majority of our deliveries but will use other services where appropriate.

Value

Delivery charge

Delivery Method

Delivery usually

expected within:

£10 - £50.00

£2.50

1st Class

1-3 working days

£50.01 - £99.99

£3.50

Recorded Delivery (Signature required)

1-3 working days

£100+

£6.95

Special Delivery (Signature required)

1-2 working days

Same day dispatch on any value

£7.50

Special Delivery (Signature required)

Next working day

  1. Working days are classed as Monday to Friday and exclude weekends and public holidays. Please note that all delivery dates are estimated and cannot be guaranteed.
     
  2. Although most deliveries arrive on the next working day, on First Class and Recorded Delivery please allow up to 10 working days for delivery.
     
  3. Please note that we cannot guarantee delivery dates on weekends, Bank Holidays or to International addresses.
     
  4. Orders over £50 will require a signature. If there is no one available to sign for the delivery, a calling card will be left with instructions to either collect from the local depot or call the courier to arrange a re-delivery.
     
  5. After placing your order, you will receive a confirmation email that includes your order number.
     
  6. If you have a query, please email  our distributors Voucher Express at voucherexpress@ticketmastergiftcard.com, or call them on 0371 200 8145.
     
  7. The Voucher Express opening hours are Monday to Friday, 09:00 – 17:00 GMT and Saturday, 09:00 – 12:30 GMT.
     
  8. Please have your order number to hand.
     
  9. Due to the high volume of orders at Christmas, we advise customers to order early for pre-Christmas delivery.